How to Cancel Your SLYFONE
Subscription
Do you need to cancel your subscription? Here's how:
Android Users:
The subscription must be cancelled through your Google Play account by clicking here or instructions can be
found
by visiting this link https://support.apple.com/en-us/HT202039
If for some reason you're unable to cancel, here's what your next steps should be! Contact us at
support@slyfone.com and send us a screenshot of the full emailed receipt from the Google Play store. This
screenshot should include all of the following: - GPA, Date/Time, Items ordered, Price, and the Renewal
Date.
iOS Users:
The subscription must be cancelled through your iTunes account by clicking here or instructions can be found
by visiting this link https://support.apple.com/en-us/HT202039
Unfortunately, since we do not have access into Apple's system, we are unable to cancel the Apple based
subscription for you. If you're having trouble doing so, here's where you can contact the Apple Support Team
for more help! https://support.apple.com/en-us/HT202039
Web App Users:
If you've made a purchase directly from the SLYFONE website, your subscription can be cancelled by following
the steps outline below. For all refund requests or additional questions please email us at
support@slyfone.com
I'm not sure what type of subscription I have?
If you're unable to cancel or don't know what type of subscription you're on, just contact us at
support@slyfone.com and we'll be able to direct you on which route to take once we see your account.
In addition please make sure to stop your subscription and fill out our cancellation policy from within the
app by following the steps below:
Once you cancelled your subscription plan you have the option of deleting your SLYFONE account as well. All data
collected during the sign up process will be deleted upon deletion of the account.
Only data required by law to be kept will be stored.
